Training Terms and Conditions of Use

These terms and conditions form part of your agreement with Elite Edge Limited (“we” or “us” or “our”).

IMPORTANT DISCLAIMER - PLEASE NOTE: We strongly recommend that you always consult appropriate and qualified health professionals on any matter relating to your health and well-being. ALWAYS SEEK THE ADVICE OF YOUR DOCTOR OR OTHER QUALIFIED HEALTH PROFESSIONAL BEFORE STARTING ANY NEW EXERCISE REGIME OR MAKING CHANGES TO EXISTING TREATMENT.

Any reliance placed on information that appears on or is generated by this Site is at your own risk as is your interpretation of any content.

None of the Site's contents should be interpreted as medical advice or recommendations of any regime, treatment, procedure, products, health professionals or any related matters.

When undertaking any exercise regime, you are responsible for your safety and well-being. Safety tips and guidance may be available from several local sources.

Your instructions to commence one or any of our services will constitute acceptance of these Terms and Conditions when you will become a client (“client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.

Our Obligations

Our Elite Edge Limited Trainers, Coaches and Service Providers will use their skills and knowledge to design a safe programme of assessment, testing or exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.

We will provide the testing, assessment, coaching, supervision, advice and support that you will need to achieve your goals and to fulfil the outputs of the service purchased.

Your Obligations

You understand that the results of any testing, assessment, exercise or training program cannot be guaranteed. Your progress depends on your effort and co-operation. You acknowledge that individual results may vary and that no particular result is guaranteed.

All Client information will be kept strictly private and confidential.

You are required to arrive on time for your purchased service.

You are required to wear appropriate clothing and footwear and follow any and all joining or preparation instructions.

Depending on the service you have booked, you may be required to complete a questionnaire before undertaking any testing, assessment, training or coaching.

We may require a letter of 'medical clearance' from your GP. Please be aware that your GP may charge for providing this letter.

You understand and agree that it is your responsibility to inform us of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

If we require further medical information from a practitioner, you must provide such details.

You understand that there are inherent risks in participating in a program of strenuous exercise. If you sustain or claim to sustain any injury while participating in testing, assessment, training or coaching, you acknowledge that we are not responsible, except where the injury was caused by our gross negligence or intentional act.

We cannot be held liable in any way for undeclared or unknown medical conditions.

If you bring children or minors to your booked service session they remain your responsibility throughout and the we cannot be held liable.

Booking Services and Ways to pay

Bookings can be made online or in person. For all services booked, you will be required to pay a 50% deposit at the time of booking.

All major credit and debit cards are accepted, and online payment may be made using Apple Pay, Google Pay, PayPal, or other payment options that we may from time to time introduce. The data you provide during online payment transactions will only be used for the purposes of recording your payment and for accounting purposes. Credit or debit card details are not stored on our website.

The final 50% payment will be required at the end of your service session. If you have opted for one of our monthly services, you will be required to make a payment at the beginning of each month as payment for the month ahead. You may choose to do this as individual monthly payments or by setting up a direct debit or standing order. You may cancel any monthly arrangement at any point.

Cancellation and Refunds

We require 24 hours' notice of cancellation or postponement for all appointments. Deposits will not be refunded in the event that of less than 24 hours' notice is given.

Lateness Policy

If the client is late to their session it cannot be extended and will end at the appointed time.

If our Trainer, Coach or Service Provider is late, additional time will be added to the Session or to subsequent Sessions.

Health and Safety

Our Trainers, Coaches and Service Providers have completed and hold relevant training for emergency first aid and for carrying out the services they have been booked to provide.

Our Trainers, Coaches and Service Providers each have £1 million public liability insurance cover.

If any service or part of a service is conducted on your premises you are responsible for providing a safe exercise environment.

General

You understand that in the unlikely event of your Trainer, Coach or Service Provider being unable to continue your session, for any reason, you can request a full refund from us.

We retain the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. We will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to us.

You are responsible for keeping all your contact information and marketing preferences up to date with us. In accordance with the General Data Protection Regulation 2016/679 (GDPR), we will only do what you commission us do, or what you have given us permission to do with any personal or sensitive information held about you. See our Privacy Policy for more information.

Your session or sessions may be filmed or pictures taken for assessment and/or marketing purposes. Your participation in a session means you consent to photography, filming and sound recording which may include you as a Client and its use in commercial distribution without payment or copyright where such does not infringe on your GDPR rights and rights to privacy, such as imparting personal medical information.

Liability

THIS IS AN IMPORTANT SECTION. ITS EFFECT IS TO LIMIT AND EXCLUDE OUR LIABILITY UNDER THESE TERMS. YOU SHOULD READ IT CAREFULLY AND MAKE SURE YOU ARE HAPPY WITH IT BEFORE AGREEING TO THESE TERMS.

Nothing in these terms shall limit our liability for fraud or for death or personal injury caused by our negligence or in relation to any other liability which cannot be excluded or limited by law.

Whilst we make every effort to ensure the availability and accuracy of our service outputs, we do not warrant the our services will be error or omission free. In particular, but without limiting the foregoing or the above, we do not guarantee the accuracy of any information or advice or description on or output. Amongst other things, certain information and output will be dependent on the accuracy of, and other factors related to, data and information provided by you. As stated above, you should always seek specific, expert medical advice from a qualified doctor or other health professional and take responsibility for your own safety and well-being when inputting any details, interpreting any content or undertaking any exercise (including, for example and without limitation, paying attention to traffic, road and personal safety issues when training outside).

We do not accept any responsibility for any use made of our services subject to the above, we shall not be liable:

(i) in any circumstances for any loss of profits, loss or revenue, loss of or damage to goodwill, loss of customers, loss in connection with third party claims, or any indirect, special or consequential loss (even if the party concerned has advised of the possibility of such loss);

(ii) for any failures, interruptions, delays, or other matters of a similar nature arising out of circumstances beyond our reasonable control; and/or

(iii) for any other loss suffered in connection with the use of our services to the fullest extent that we may exclude or limit such liability under applicable law.

Subject to the above, our total aggregate liability arising from any claim relating to the use or operation or content of our Site shall not exceed an amount equal to the total amounts paid or payable by you for your commissioning of the service(s), such amount to be calculated at the time when our liability comes to be assessed, or to £500.00 (whichever shall be the greater).

Your Indemnification

You hereby agree to indemnify us and hold us harmless from and against any and all claims, charges, demands, damages, losses, expenses, and liabilities of whatever nature and howsoever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any loss of profit, goodwill, and any other direct or consequential loss) incurred or suffered by us directly or indirectly by reason of any act or omission which you commit in breach of these Terms and Conditions and the obligations and warranties contained in them.

Variations

We may revise these Terms and Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms and Conditions may also be superseded by provisions or notices published elsewhere on our Site.

Waiver

If we fail, at any time, to insist upon strict performance of any of your obligations under any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

Events outside our control

We will not be liable to you for any breach of these terms or any other loss which arises because of any circumstances which we cannot reasonably be expected to control.

Law and jurisdiction

These terms are governed by English law. You agree to submit to the jurisdiction of the English courts although nothing in this clause shall prevent us from taking any action in any court that has jurisdiction over you.

If you have any general enquiries about these Terms and Conditions, please contactcraig@elite-edgeathletes.com.